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CONTENTS

Cover Story

Humility and Gratitude Highlight RV/MH Hall of Fame Awards Dinner

A crowd of almost 400 people attended the 2000 annual RV/MH Hall of Fame induction and awards banquet in Elkhart, IN, and RV News' Bob Zagami was among the group to witness the ceremonies. Read Zagami's report and see who made it to the Hall of Fame this year, and the plans for a new home for the Heritage Foundation, library and museum.

Salesmanship
The Next Generation Buyer
What will they want from their RV experience?

Baby boomers and their children may not have the same expectations as their parents and Bob Zagami believes we had better learn how to sell to this new buyer and meet or surpass his or her expectations. Read how Zagami sees the potential program and learn what he sees as ways to solve the problem.

Before I take delivery on a new RV, I shall . . .

From time to time RV News runs across some interesting exchanges or opinion expressed by consumers on the Internet that we believe would be helpful to those of us in the industry providing products and services to RV consumers. Read what this particular RVer answered the very intriguing question, "Before I take delivery on a new RV, I shall . . ."

25^th Annivesary Coverage

RV News continues its celebration of 25 years of publishing for the RV trade and looks back to what was happening in the industry this month a quarter century ago.

Voices
The Industry Needs to Support Life on Wheels

Russell Maxwell urges RV industry members to attend a Life on Wheels conference as a student, to learn first hand what people are saying about RV products and services received.

Editorial

Storm Warnings?

RV News comments on the potential impact of the recent increase in interest rates and fuel prices and how it could impact sales. Read what RV News suggests is the best way to batten down the hatches so RV dealers can weather any storm that may come their way.