Manufacturing excellence is alive and well in
America, and specifically in Bristol, Indiana.
One could argue that the most explosive and
prosperous time for all Americans was during
the Industrial Revolution. This country was
built on the creative genius of many, and the
sweat equity and hard work associated with
building a world-class manufacturing economy.
While many companies have abandoned the
American ideal of making their products on our
soil, with our people; others have opted to close
factories, lay off workers, and move their manufacturing
operations offshore or across the border.
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Dan Dippel, General Manager, and Suz-anne Frueauf,
Product Manager, are proud to build their products in
America using American parts and American labor. |
In some cases, our own government laws
and programs have made it easier for companies
to abandon America for cheap labor and cheap
products being manufactured in countries such
as Mexico, Taiwan and China.
Fortunately, there are still many great manufacturing
companies, and many of them are in
the RV industry. These companies have put
their trust and confidence in an American manufacturer
that continues to grow through product
acceptance, new product development, and
the quality that makes them a preferred vendor
to many RV manufacturers today.
One such company is Ventline, a manufacturer
of venting products. Located in Bristol,
the company is a division of Philips Products,
Inc., which is a subsidiary of Tomkins PLC of
London England. Starting in a 15,000 square
foot building in 1965, the company now has
grown to 130,000 square feet and employs
approximately 160 people.
You really have to walk the building, observe
the manufacturing processes, and see the hard
work and dedication of the employees to fully
appreciate what this company represents to the
RV industry. The front of the building looks like
a small office building. Only when you walk
through the doors and enter the manufacturing
facility, do you really get an appreciation for the
full capabilities and experience that has been
built into this company over the past 38 years.
Dan Dippel, General Manager, and Suz-anne
Frueauf, Product Manager, invited us to visit
with them recently to review some new products
and provide us with a tour of the manufacturing
operations.
Dippel noted, "We’ve been a quiet player in a
fast growing industry. Our customers look to
Ventline for innovation, new ideas, and our willingness
to listen to them. I think our customer’s
appreciate the way we conduct business and
they look to our team for new ideas and new
things that will enhance the value of their RV."
The company is going to be more pro-active
at the consumer level this year. Product
Manager, Suz-anne Frueauf, said, "We will be
presenting our products to consumers at shows
such as Quartzite and Pomona this year, and
will be looking for other opportunities to
increase brand-awareness with prospective customers.
We will also remain active in industry trade
shows such as the upcoming RVDA
Convention, which will be the third year that we
have shown our products to this group."
The tremendous manufacturing capability
within the walls of Ventline allows them to send
a truckload of products each week to their 13
warehouse locations strategically
located throughout the country.
Ventline services the RV
and Manufactured Housing
industries. Approximately 70%
of their business is with the RV
industry, and the remaining
30% goes to MH.
In the RV industry, the company
manufactures range hoods
and accessories, Ventadomes
and related accessories, and
monitoring systems. The company’s
new Northern Breeze™
series of roof vents offers
Ventline quality with the cosmetic
style and beauty that
today’s RVers demand. This
series of 12V DC products offer
many options, including rain
sensors, power-lift domes, thermostats
and built-in or remote
wall mounted controls. All
models have variable speed control,
providing up to a true 800
CFM air flow and will fit into a
standard 14” x 14" opening.
The company also manufactures
kitchen and bathroom
ventilation products for the residential
home industry.
Ventline’s experienced management
team has been in place
for several years and is well
known to the RV community in
the Elkhart-Goshen area and
throughout the country.
Dan Dippel has been in his
General Manager’s position for
two years and has spent fifteen
years with Philips, seven as a
plant manager. Frueauf has
been with the company for
eleven years, serving the last
three as Product Manager and
as Assistant Product Marketing
Manager prior to that.
The company actually manufacturers
over 1,000 different
products at this one location,
and their full-service manufacturing
operations allow for rapid
changes and quick responses to
changing customer requirements.
With their own engineering
department, engineering
changes are done quickly and
professionally, all in-house. On
the manufacturing floor, they
have their own powder coating
and stamping operations.
Many of the products are
distributed through national
and regional distributors and
are well known through the RV
industry. Ventline shares a
sales presence with Philips and
has 12-15 reps with four located
in the Elkhart-Goshen area
and others dispersed throughout
the country.
Dippel said, "Customers
appreciate the value statement
that we bring to our relationships.
They know we are quality
conscious and know what’s
good for our industry. They
also appreciate the longevity of
our workforce and that translates
into quality manufacturing
by caring people. Ten percent
of our team has been here over
twenty years, and half of our
employees have been here more
than ten years. This kind of
experience can only mean better
products, better relationships,
and a level of responsiveness
and concern that can never be
achieved in Mexico, China or
other foreign countries.
“If our customers have concerns
or questions, they can
simply drive over to our facility,
meet with our management
team, and resolve the issues on
the spot. They can’t do that if
the container of products from
China doesn’t quite match up to
their expectations."
Frueauf adds, "Some of our
customers have tried alternative
suppliers, only to find that the
reliability, quality, and communications
are just not the same.
We have worked hard to build
safety, quality, and a respect for
our employees and customers
that is unmatched in our industry.
“Our employees are tremendous.
When you consider the
amount of product that flows
through the shop, it’s simply
amazing that we have only had
two accidents in the last three
years and neither one of them
resulted in any lost time.
Customers understand this level
of commitment that results in
consistent quality products that
deliver the trouble-free performance
in their RV’s and manufactured
homes."
You really have to walk the
plant to fully appreciate the
manufacturing capabilities that
Ventline brings to the RV industry.
Suz-anne noted, "When
customers visit and learn more
about our manufacturing expertise,
it solidifies the relationship.
When they see that we
can produce any color match
they need through our powdercoated
paint facility or watch
our electronics group carefully
preparing wiring harnesses, it
provides them with a level of
confidence that actually
expands the relationship. We
recently added a $750,000 roll
form line that is capable of eight
different window stiffeners, providing
even more flexibility with
this product line."
Looking ahead, Dippel said,
"We are concerned with the risk
of China imports. An RV is an
American institution and we
hope that manufacturers will
use American companies and
protect the investment we have
made in people and plants. We
have many long-term employees
who could be impacted by the
continued use of offshore manufacturing
that produces less
than acceptable products for
many RV manufacturers.
“Quality products come from
quality people who understand
the manufacturing process.
Sometimes these products may
cost more, but in the end, they
actually cost less because of our
quality and reliability of the
delivered products."
Manufacturing excellence is
a way of life at Ventline, and the
steady growth and multitude of
products, is testimony to a
belief in the RV industry that
Made in America, and Made in
Bristol, is a quality reputation
well-earned by this group of
dedicated craftsmen delivering
quality products to the RV
industry every day.