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The Legend Rekindled at Country Coach
Not exactly like the legends of Paul Bunyan, but visionaries
Bob and Ron Lee set out to build the world’s finest motorcoaches.
Few people, and fewer companies, ever reach legendary
status among their peers and customers, but Bob Lee did.
And Country Coach did.
The past few years were not kind to one of the industry’s premier
builders of high-end luxury motorhomes, but the flames of
success are being fueled once again by a man personally groomed
by Bob Lee to take over as president … and he did just that earlier
this year. His name is Jay Howard.
In just the past year the company has doubled production,
doubled sales, doubled the number of dealer locations, added over
500 new employees, invested heavily in quality control and engineering
projects, significantly cut expenses, redesigned all products
from the wheels up during the past eighteen months and
have been profitable for several quarters.
Howard was candid in saying, “We lost some customers, and
that hurt. There was a lack of satisfaction with the company from
many customers, but most of them stuck it out, and amazingly
hung in there while we reorganized and rejuvenated the company
once again.
We were able to rekindle the Country Coach experience for our
employees. They were intimately involved in the decision making
and the changes that were required to return the company to a
position of respect and confidence for everyone.”
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RV Industry Heritage
WILBUR SHULT
Leadership through
Acquisition
In the summer of 1933,
a young, Elkhart,
Indiana, clothing store
clerk visited the Chicago
World’s Fair and fell in love
with the new-fangled trailers
he saw there. After his return
home, one evening while enjoying
an ice cream cone with his
parents at a local stand, he
was amazed to see a car drive
in towing one of these amazing
trailers. He brashly asked the
owner if he would show him
through the unit. Noting that
it was a Covered Wagon model
made by Arthur Sherman’s
company in the northern
Detroit suburbs, he determined
to get one and try to become a
dealer. With the depression
still in full swing, capital
investors were nearly impossible
to come by. He attempted
to borrow some start-up money
from his father who advised
him he was "crazy" and refused
to support his "folly".
But his mother came
through with $300 in “pin
money” and Shult immediately
took off to make his mark on
the new industry.
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