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Using the Internet
What's it all Mean to RV Companies? This month we focus on e-mail and how consumers depend on it to find answers to questions or to express opinions and ideas. One of the features of RV America is the "Guest Book." Visitors are invited to sign the guest book and many do - and of those, quite a few leave comments. In the first section of this report, we review the comments, unsolicited comments, that visitors express about the RV America web site itself. We use this information as a gauge to how well we are doing as far as meeting the expectations of consumers who are using the world wide web to find information about RVing. Also, we refer you to a sampling a service RV America offers, called the Bulletin Board. This is where consumers who are looking for specific information turn to help them find answers. After the e-mail is received, RV America posts the question on line to the Bulletin Board, allowing other visitors including industry professionals to offer advice and/or solutions by answering the questions and e-mailing the responses directly to the person seeking information via an on line e-mail form. RV News' readers can learn from reviewing these messages what potential the Internet has for their company, as well as get a feeling for the kinds of people who are using the Internet to find RV information. Editors Note: For more information on the Internet and/or RV America and RV News call Steve Koehn at RV News (602) 839-8130 or he can be contacted via e-mail at:steve@rvamerica.com The Guest Book RV America's E-Mail Bag What people are saying about RV America The following messages were left in the Guest Book on the RV America On Line web site. It gives an indication of the kinds of people visiting the RV America site and what they think of it. Hugh T. Mitchell, Jr. Arlington, TX 76011-3206 Email = imt@airmail.net Comments = Thanks for allowing me to browse. By the way, while I was camping in Europe, I found some very elaborate campgrounds. Where are the top 50 fanciest, nicest, campgrounds in America? Bachellier Hamilton Ontario Canada Email = bachell@maple.net Comments = Enjoyed my visit & learned that Airstream make a Fifth wheel which we would like more info on. Doug Stewart Acton ,CA, USA Email = stew@ptw.com Comments = Good Show, Folks Larry M. Reese Beaumont, Texas USA Email = lreese@sat.net Comments = Finally a real place for the RVer. Thanks and keep working. . . Len Harris Winnipeg, Manitoba Canada Email = lnharris@mbnet.mb.ca Comments = I have enjoyed your information and hope to continue to check this location in the future. Philip M. Meyer Mt. Pleasant, SC Email = msys@sc.net Comments = Looking for used diesel pusher or new class c with diesel power Steve & Barbara Hamilton Palmer, Alaska Email = shamilton@lasertone.com Comments = Great site! We are RVers and love to read about and keep track of what's going on with RVing in the "lower 48". Christopher Russell Las Vegas, NV USA Email = incorp@assetprotect.com Comments = I find this very interesting. did not find many pictures, though. Chris Russell Thanks Hi Signed in as guest while surfing. Getting serious about an RV in 3-5 years. Ed Dick Landis Port Townsend Washington Email = dlandis@olympus.net Comments = I would like to know about RV sites attached or affiliated with golf courses. Gordon Fake Fresno, CA Email = gordonrf@valleynet.com Comments = You have a ways to go, but it looks great. I don't understand why no one has managed a good camp ground directory on the Web yet. That would be a great service to me. have a home page and would be glad to have you add it to your list when you get around to it. My wife and children and I have been in 37 states and 4 provinces of Canada so we have RV'ed a bit. Joseph Worrall Fairbanks, AK USA Email = 75303.625@compuserve.com Comments = I am looking for Airstream. Do they still make trailers? I would like to obtain a product brochure from Airstream. Tom Rutigliano Wasilla, Alaska Email = rutigliano@micronet.net Comments = Keep up the good work. I'm doing a bus conversion from a GM 4106 Greyhound tour bus. Tom Ron Smith Burlington, Ontario, Canada Email = ronsimth@wchat.on.ca Comments = Any plans for incorporating information in Canada? Mike Smith Hixson, TN Email = tp1mike@aol.com Comments = Looking for info on products for towing, camping etc. Jose F. Pereira San Jose, California, USA Email = jpereira@sj-coop.net Comments = I like your site. It sure looks like you have quite a few selections of links. Keep up the good work. mjm0958@ix.netcom.com (Michael J. Meadows) This is a great site! We needed this to help our industry progress into the next century. I'm new at this, so if I can do this anyone can. I read your article today in RV News and I never thought about putting my e-mail address on my business cards. Maybe a new way to get contacts. After 11 years in the retail side of the business I thought I had seen everything. If there is anything I can do to help you, please do not hesitate to mail me. I'll be back in the future to see what's new. Thanks for a great job! Mike. Hollywood Lights, Inc. Portland, Oregon USA Email = hlights@teleport.com Comments = You have a nice site. I am happy to see additional RV web sites coming on line. We provide power to RV Rallies. We will be doing a Good Sam Rally in Salem OR and the Holiday Rambler Rally in Springfield Mass. this July. Check my site: http://www.teleport.com/hlights Ernie Rowland Shirley, NY USA Email = SkinsMastr@aol.com Comments = Excellent!!! I plan on coming back here with my wife to convince her that this is what we should do when I retire & get away and visit the rest of this great country of ours. Congrats and good luck! Ernie R. |
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