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Red Bay Alabama, is a world away
from our associate editor Bob Zagami's normal surroundings in the
fast paced business world of New England, but he found in this small town
elements left over from a time gone by when you conducted business on a
handshake because your word was your bond. Bob learned more than corporate
executives eat lunch at the filling station that features home cooked
meals and the tab for three meals is under $15, he learned that Bob Tiffin
founder and driving force of the family-operated Tiffin Motorhome, Inc.,
could teach today's corporate giants a thing or two about business and
customer service. And he can teach you a few things too if you take the
time to read how he does his business.
A New Monthly Feature
RV Industry Heritage
An Over the Shoulder Glance at the RV Industry's Past
Al Hesselbart knows more about
this industry's heritage than most of us, having been curator and
archivist for the RV-MH Heritage Foundation's library collection for the
past seven years. Now serving as a consultant to the foundation, Al shares
some of his knowledge and insight about our history with RV News readers
in this new monthly column. This month Al looks at our roots and brings us
up to the current time with an overview of the history of the RV
industry.
From the Publisher
A Great Program for RVers
and a Profit Opportunity for RV and Rental
Dealers
Always on the lookout for profit
opportunities for RV dealers, this month RV News publisher Dan Holt
introduces readers to Travel-es. Travel-es is a new multi-faceted
emergency travel program for RVers that can earn F&I managers and
dealerships a nice unexpected profit. Check it out and learn how easy it
is to start making money with a program that gives the RV owner an extra
comfort level.
Editorial
Congratulations Mr. Humphreys . . .
By now most people know that RVIA
president Dave Humphreys was honored last month in Washington, DC by being
named the recipient of the 2001 Sheldon Coleman Great Outdoors Award at a
black-tie dinner. It's an honor for Dave and the industry too.
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