The Home of the RV Industry on the Internet
    July 2001Volume 26 - Number 12    

Contents     


An RV News Exclusive
Jayco Establishing Focused Dealer Team, as Well
as New 'Class A' Line

Cover Story
Old Fashioned Business Philosophy Spells Success at Tiffin Motorhomes--
Business 101: Tiffin Style

Tiffin

        Motorhomes, Inc.
You're Welcome at Tiffin

Red Bay Alabama, is a world away from our associate editor Bob Zagami's normal surroundings in  the fast paced business world of New England, but he found in this small town elements left over from a time gone by when you conducted business on a handshake because your word was your bond. Bob learned more than corporate executives eat lunch at the filling station that features home cooked meals and the tab for three meals is under $15, he learned that Bob Tiffin founder and driving force of the family-operated Tiffin Motorhome, Inc., could teach today's corporate giants a thing or two about business and customer service. And he can teach you a few things too if you take the time to read how he does his business.

A New Monthly Feature
RV Industry Heritage
An Over the Shoulder Glance at the RV Industry's Past

Al Hesselbart knows more about this industry's heritage than most of us, having been curator and archivist for the RV-MH Heritage Foundation's library collection for the past seven years. Now serving as a consultant to the foundation, Al shares some of his knowledge and insight about our history with RV News readers in this new monthly column. This month Al looks at our roots and brings us up to the current time with an overview of the history of the RV industry.

From the Publisher
A Great Program for RVers and a Profit Opportunity for RV and Rental Dealers

Always on the lookout for profit opportunities for RV dealers, this month RV News publisher Dan Holt introduces readers to Travel-es. Travel-es is a new multi-faceted emergency travel program for RVers that can earn F&I managers and dealerships a nice unexpected profit. Check it out and learn how easy it is to start making money with a program that gives the RV owner an extra comfort level.


Editorial
Congratulations Mr. Humphreys . . .

By now most people know that RVIA president Dave Humphreys was honored last month in Washington, DC by being named the recipient of the 2001 Sheldon Coleman Great Outdoors Award at a black-tie dinner. It's an honor for Dave and the industry too.


Departments

Salesmanship   |  Shipments  |  RV Service  |  RV   News
Financial News  |  New Products  |  Calendar |  RV Industry Heritage |


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