In ten years the Internet has
changed the way American businesses
do business. And while this relatively
new medium lends itself to benefit some
types of businesses more than others,
there’s no doubt that the RV industry is
one business that has benefited substantially
from the Internet.
That’s true to a large degree because
companies such as RV America On
Line™ recognized early on the potential
of the Internet for businesses in the RV
industry. RV America was founded in
1995 by RV industry insiders and started
developing portal web sites for people
interested in the RV lifestyle and began
designing and building web sites for RV
businesses.
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Don Magary
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Dan Holt
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RV News’ publisher Dan Holt and
then editor Don Magary founded RV
America. These entrepreneurs helped
pioneer the Internet as viable adjuncts
to RV companies’ businesses. Over the
years other RV portal and hosting sites
have come and gone, but RV America is
still guided by the original founders Holt
and Magary.
A few days ago, RV News sat down
with RV America’s founders to talk
about the current state of the Internet
as it relates to businesses in RV industry
and what they see as the future of
marketing RV products and services on
the Internet.
RV America CEO Dan Holt and
President Don Magary are not what you
might expect as entrepreneurs running a
successful Internet business, which is
typically believed to be the domain of
20-year-olds or younger. While their
hair is telltale gray, the sparkle in their
eyes and the passion in their voices
when you start talking about the
Internet makes you aware that their
spirits are young.
Holt said, "The Internet has given us
both a new lease of life. I’ve been doing
RV News for 30 years and Don has been
with me for almost 20 years. Even
though we have a great love for the
industry and are concerned about issues
facing the industry, putting out a magazine
every month gets routine after a
while. When we founded Web Site
Management, Inc., and started developing
RV America On Line™ life got exciting
again."
I asked them after these past several
years of working with RV companies and
developing business web sites what’s the
most important thing a company needs
to know of have success on the Internet?
"It’s a lot of things," Holt said. "A
business web site has to provide
all the information that a visitor
might want to know about the
products and services offered –
if it isn’t there, the visitor will go
someplace else where they can
get the information. They also
need to have an attractively
designed web site that is easy to
navigate, in other words, make
it easy for people find what they
are looking for. Then they need
programs that will allow them to
keep their web sites current and
up-to-date. For example, if a
dealer has inventory listed on
his or her web site that is
already sold, a visitor trying to
get information on that unit is
going to be disappointed. It’s a
whole lot of different things."
Magary added, "When it’s all
said and done, it’s about traffic
– who’s coming to your web site
and why? An RV company can
have the greatest web site in the
world, but if no one sees it then
what’s the point?"