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| Stephanie
Knight, Office Manager is pictured with Vern
Doty, Owner of Shaker Valley RV Supplies. |
Tucked away in the
Northeast corner of the
country, a regional RV
distributor is proving
once again that a small
company can think big
and compete in the aftermarket
distribution of
parts and accessories to
local RV dealers and
campgrounds.
It seems like only yesterday
that Keith Doty
was spending his days as
a member of the quality
assurance management
team at the Pratt &
Whitney division of
United Technologies in
North Berwick, Maine.
Doty had a friend that
owned the Walnut Grove
Campground in nearby
Alfred who had asked
him to look into getting
parts for him because the
larger distributors had
shut off low dollar volume
accounts.
As part of his responsibilities
at Pratt &
Whitney, Doty regularly
purchased various parts
for the large defense contractor
and knew quite a
bit about quality. A
quick search of the
Thomas Register and Doty
had identified and purchased exactly what his friend needed.
While still working at P&W, Doty started purchasing more parts and began his
new venture with a single cabinet in his garage. Word spread and he quickly had
another customer, Bunganut Campground, also in Alfred, Maine.
Working out of his house, with an office in the bedroom, Keith quietly went about
the business of building a business. He had an excellent role model, his Dad. The
elder Doty, also named Keith, ran a successful electrical contracting business for 42
years. Doty said, "He was my coach, my teacher, and the biggest supporter when I
decided to start my own business."
Employing old-fashioned
business ethics that he learned
from his father, Doty quickly
built a business that was
demanding more of his time and
forcing him to choose between
big business and his own business.
No contest here; he
walked away from Pratt &
Whitney in 1992 and never
looked back.